Taiwan Contact Center Development Association

Our Mission

Event Discussing-
Discuss and give advice related to the development of customer service center as well as engineering and academic matters
Employee Training-
Provide staff management and system technical training.
Experience Sharing-
Hold management and system technical seminars
Host valuable experience sharing symposium or keynote speech presented by senior managers
Experience Learning-
Introduce the latest trend of customer service center
Provide essential reference for the members

Association Achievements

1. TCCDA make a sharing environment, to discuss the people, process and technology, for Call Center Managers and related co-workers to improve Service Quality and Operation Efficiency of Call Centers
2. TCCDA build the relationship with worldwide call center associations, and provide the opportunities to learn their successful experiences for Taiwan contact center managers & vendors
3. TCCDA is the only contact window with Government to improve Taiwan call center industry qualities

About Us

Name of APCCAL Member Taiwan Contact Center Development Association (TCCDA)

Address of APCCAL Member Rm.510, 5F.,No.178, Sec. 2, Nanjing E. Rd., Zhongshan Dist.,Taipei,Taiwan
Country of Incorporation Taiwan
Date of Incorporation 7-Mar-2002
Name of Head of Member WEN-MING, CHUANG
Contact +886 2-7709-8381
+886 2-7709-8382




Information updated on 2th Feb. 2017